Shipping Information
We ship worldwide from our facility in Morocco. All orders are carefully packaged to ensure your products arrive in perfect condition.
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Standard Shipping (5-10 business days): $8.95
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Express Shipping (2-4 business days): $18.95
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Free Standard Shipping: On orders over $75
Orders are processed within 1-2 business days. You will receive a tracking number via email once your order has shipped.
Returns Policy
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we accept returns within 30 days of delivery.
To initiate a return:
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Email us at hello@pureheritages.com with your order number and reason for return
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Wait for return authorization and shipping instructions
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Package items securely in original packaging if possible
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Ship items back using a trackable shipping method
Return conditions:
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Products must be unused and in original packaging
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Opened products may be returned if less than 25% has been used
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Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect
Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be credited to your original payment method.
For any questions about shipping or returns, please contact us at hello@pureheritages.com
