Frequently Asked Questions
What makes your argan oil different from others?
Our argan oil is 100% pure, cold-pressed, and certified organic by Ecocert. We source directly from women's cooperatives in Essaouira, Morocco, ensuring fair wages and traditional extraction methods that preserve the oil's beneficial properties. Unlike many commercial oils, ours contains no additives, preservatives, or fillers.
How should I store my argan oil?
Store your argan oil in a cool, dry place away from direct sunlight. The amber glass bottle helps protect the oil from light degradation. When stored properly, argan oil maintains its quality for up to 2 years unopened, or 6-12 months after opening.
Can I use argan oil on my face if I have oily skin?
Yes! Argan oil is non-comedogenic, meaning it won't clog pores. It actually helps regulate sebum production, making it suitable for all skin types including oily and acne-prone skin. Start with 2-3 drops and see how your skin responds.
How often should I use argan oil on my hair?
For best results, apply a few drops to dry ends daily or after washing. For deep conditioning, apply generously to hair and scalp, leave for 30 minutes to overnight, then wash out. Use 2-3 times per week for intensive treatment.
Is your argan oil tested on animals?
No. We are proudly cruelty-free and never test our products or ingredients on animals. Our commitment to ethical practices extends throughout our entire supply chain.
What's the difference between cosmetic and culinary argan oil?
Cosmetic argan oil is made from raw, unroasted kernels and has a light, nutty scent. Culinary argan oil is made from roasted kernels, giving it a darker color and stronger, toasted flavor. Our products are cosmetic-grade only and should not be consumed.
Do you ship internationally?
Yes, we ship worldwide! Standard shipping takes 5-10 business days, and express shipping takes 2-4 business days. Free standard shipping is available on orders over $75. See our Shipping & Returns page for full details.
What is your return policy?
We offer a 30-day return policy. If you're not satisfied with your purchase, email us at hello@pureheritages.com to initiate a return. Products must be unused or less than 25% used. See our Shipping & Returns page for complete details.
Are your products suitable for sensitive skin?
Our pure argan oil is gentle and suitable for sensitive skin. However, we always recommend doing a patch test before first use. Apply a small amount to your inner arm and wait 24 hours to check for any reaction.
How do I know if my argan oil is authentic?
Authentic argan oil has a light golden color and a subtle, nutty scent. It absorbs quickly without leaving a greasy residue. Our products come with Ecocert organic certification, ensuring authenticity and quality. Beware of oils that are very cheap, have no scent, or feel overly greasy—these may be diluted or fake.
